ITIL is the acronym used for Information Technology Infrastructure Library. It is a methodology that gives detailed practices of Information Technology Service Management. It looks after the alignment of IT services and the business requirements. It provides processes, procedures, tasks, and checklists, which can be applied towards strategy, maintaining a minimum level of competency and delivering value. It was developed by the UK Government’s Central Computer and Telecommunications Agency in the 1980s. W. Edwards Deming is known to give ITIL a boost. It has various versions. The first came by the UK. Then came version 2 in 2006, version 3 in 2007, and ITIL 4 came up on February 18, 2019. ITIL is evolving every day with time to meet the requirements of the market.
ITIL v3 is a globally recognized collection of the best processes for managing information technology. ITIL v3 is divided into five parts, which are service strategy, service design, service transition, service operation, and continual service improvement. ITIL service strategy gives a detailed account of each stage of the procedure followed so that it will be easy to stay focused on the goals, requirements, and management of the organization. ITIL service design gives guidance throughout the production and helps maintain documents, policies, and architectures of information technology. ITIL service transition works on the role and release of change management practices and changing services to business. ITIL service operation is focused on delivery and control, and lastly, ITIL continual service improvement analyses if any improvement is happening or not. This helps the professionals to work on the project in a better way. Professionals in ITIL v3 have four levels: Foundation, Intermediate, Expert, and Master.
ITIL 4 is just the evolved version of ITIL, which expands IT and service operations into the future. It helps IT, professionals by navigating the modern digital world, providing a holistic picture of IT-enabled service delivery, reflecting and integrating other established ways of working, and, most importantly, incorporating all best things from ITIL.
ITIL v3 to ITIL 4 transition:
If a person has an ITIL v3 certificate, he/she has to approach the ITIL 4 foundation to transition to the new version. There is a large number of new things to learn. That’s why a candidate must take a test to assess the knowledge so that he/she can be promoted further. If you are trying for ITIL 4, you don’t have to worry about the previous ITIL v3 certifications. It will continue to remain valid, and you will still have the same professional value. If you have taken ITIL v3 Foundation, you have to take ITIL 4 Foundation to transition into the new scheme. There are a lot of new things to learn so you have to learn, so you have to pass an exam to be ITIL 4 certified. If you are an ITIL v3 Intermediate, you can take ITIL 4 Foundation and be an ITIL specialist, strategist, or leader by choosing your desired area of interest or achieving credits from ITIL v3 to be eligible to take the ITIL Managing Professional transition module. If you are an ITIL v3 expert, you can go for the ITIL Managing Professional transition module as soon as it gets released to achieve ITIL Managing Designation. After achieving this, you can pursue the ITIL Strategic Leader stream by completing the ITIL Leader Digital and Strategy module. Further, you can also move towards being a master.
This transition will help candidates to understand how to manage and improve the experience of the clients. It will help them to work towards a goal to achieve success in life. This also allows people to boost up their earning. Almost anyone, be it system architects, database administrators, operation engineers, or anyone who works in the information technology industry or is trying to build a career, can apply to get ITIL 4 certified. It is entirely worth to invest your time for this ITIL 4 certification update. So taking a course would not hurt because this will help you better understand and shift your philosophical approach toward working. This helps you to take the next step towards staying relevant and building a career in the world of IT department.